icicidirect
If there was an equivalent of Windows Modal dialog box in web applications, a similar one can be found in ICICI Direct stock trading application. 1. They keep showing the above dialog box requesting you to update your information and not providing you an option which says nothing to update. Now it is understandable that web applications can have errors pushed to production, though it is scary for a financial site. What is not understandable is the response of their customer support at their call center:- 1. Sir there is a technical problem with the site, it should be fine by tomorrow ( oh yeah, you dolt you haven't even heard my description of the problem ). All in all an arrogant and pig-headed customer care of ICICIDirect designed to make people go away means that an easily fixable javascript problem won't be fixed until someone in their own QA detects this edge case. Why is it so hard to listen to customers instead of continuing to parrot inanities. The financial institutions like ICICI are extremely vulnerable to phishing fraud precisely because they have no culture of listening to people and also seem to think spamming with misleading e-mail subject lines is 'great marketing' |
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Which idiot runs mission critical trading sites on Winblows. Apparently ICICIDirect does. And they go down right in the middle of a trading day. Happening right now the IIS 500.13 error code web server too busy. Update: 5 minutes later They are back in action, perhaps a (winblows)reboot or something helped. |
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