If there was an equivalent of Windows Modal dialog box in web applications, a similar one can be found in ICICI Direct stock trading application.

1. They keep showing the above dialog box requesting you to update your information and not providing you an option which says nothing to update.
2. If you choose the option "Will change later", their later is hardcoded to be "Just Now"
3. If you want to update anyway just to make it go away, there's a dialog box in javascript straight from the 90's which says Occupation not mentioned or something similar.

Now it is understandable that web applications can have errors pushed to production, though it is scary for a financial site.

What is not understandable is the response of their customer support at their call center:-

1. Sir there is a technical problem with the site, it should be fine by tomorrow ( oh yeah, you dolt you haven't even heard my description of the problem ).
2. Sir please click on trading ( ofcourse you doofus, I know how to click on trading to make the screen go away but it comes back when I click something else )

All in all an arrogant and pig-headed customer care of ICICIDirect designed to make people go away means that an easily fixable javascript problem won't be fixed until someone in their own QA detects this edge case. Why is it so hard to listen to customers instead of continuing to parrot inanities. The financial institutions like ICICI are extremely vulnerable to phishing fraud precisely because they have no culture of listening to people and also seem to think spamming with misleading e-mail subject lines is 'great marketing'

Am I the only one or do all ICICI customers and many non-customers routinely get legitimate looking ICICI bank communication sent via domains which are not icicibank.com and un-subscription forms(hosted on non https server again not icicibank.com) which ask for way more information about you than is required to un-subscribe you. Infact the so called donotcall forms might be used to generate illegitimate leads as opposed to un-subscribing a person who has been spammed and tried to un-subscribe in good faith.

There is a fraud waiting to happen on a large scale and ICICI Bank is responsible. The sleazy Internet practices of clueless, security un-conscious Indian banks and other businesses needs a large doze of self-regulation and infusion of clue.

Indian banks please get a clue. Do not send communication to people who didn't sign up for it. There is no point in a person trying to un-subscribe from a Lead Management System, as everytime a marketing moron decides that he can use the database to start marketing yet another useless and dishonest banking product. Ethics and 'non-fee based' activities of Indian banks obviously don't go together.

For e.g. its dishonest to run ads for apartments on portals and then using that leads database to try and sell retail banking products. Using the leads for a purpose other than they were collected is un-ethical and counter productive.

Which idiot runs mission critical trading sites on Winblows. Apparently ICICIDirect does. And they go down right in the middle of a trading day. Happening right now the IIS 500.13 error code web server too busy.

Update: 5 minutes later They are back in action, perhaps a (winblows)reboot or something helped.

NIXI Fee Structure based on ports. What? Does a managed switch cost them a lot less to maintain if they configure it at a speed of 2Mbps. Did someone explain to NIXI that their aim is not to be a for-profit company, and they shouldn't be buying 2Mbps transit bandwidth but figuring out how to peer the ISPs at multi-100-megabit speeds by asking government/BSNL to subsidize transit for small ISPs/Content producers/hosts/Open Source software mirrors through leased line circuits over citywide metro-ethernet(s) they have created.

ISPs will continue to pay lip-service to NIXI, until more IT managers buying premium corporate bandwidth start asking tough questions about local peering, which incidentally affects the quality of service for their users more than an average home user. More often than not I used to get clueless looks from salespeople who came to sell bandwidth when asked about peering in India. Some of higher-ups in the ISPs would claim to have several E1 circuits to the NIXI(not at which POP and which ISP's do they actually peer with).

For sure an ISP letting botnet infected subscribers continue to connect to Internet, shoving more DDOS/SPAM traffic to other ISPs should be paid at the rate of Rs. 50/GB, talk about incentives for evil. Worse they don't want to pay the datacenters the same settlement fee as the ISPs.

Would someone file an RTI query(I am too lazy a blogger) with BSNL, MTNL and NIXI as to what port speeds and at what POPs (Point of Presence) do the ISPs with largest number of Broadband subscribers connect peer at with which other ISPs.

The prices of co-location in India do not provide enough incentive for content providers to move content from US/Europe to India not even for content hosts in say geographically close countries like Bangladesh, Vietnam, Thailand etc. The Indian non-IT content companies do get taken in by the promise of lower latency(due to geographical closeness) from Indian datacenters to indian subscribers but it ends up being an endless wait for promised future improvement in services(or perhaps Datacenters are able to blame it away on poor last mile connectivity, or the content hosts never saw what local content delivery should look like with local hosting).

Is it so hard to figure out that NIXI trying to act as a carrier neutral telecom hotel for content hosting instead of a Peering POP will not work.