Tarun Dua

They disconnect call every 30 mins on Prepaid. They dont want to understand that my officeconference calls are getting disconnected every 30 mins. Nor do they want to help

They are cheaters. They charge 17 paise for 12 second call.. Like who checks naah ???

Vodafone is sick in Bangalore. I dont know about other places.

I have tried emailing them with all details. VODAFONE DOESNOT WANT TO HELP.

Im stuck to this network coz i have a 7 year old number

• I got a new phone nokia n97, and with that I got a offer from Vodafone that ill get 20mb free download for 3 months and a free nokia Bluetooth headset. For dat I had to msg groove to 111 n download some software widget…I tried it but I was not able to download it…so I went to Vodafone store (Punjabi bahg,new delhi) n spoke to customer care executive puneet…he downloaded dat software n told me dat now its ready to use….i asked him about d free headset..n he said we vill give a confirmation to nokia and aftr dat dey vl call you n deliever it at your billing address….
After just a week(on 4th sep) I found dat my bill was rs.3100…I was shocked…coz I had not made any calls and den n in d evening I again checked my bill it was showing rs.3700 widout even using my phone..… n on 28th aug only I paid my previous bill of rs.600 ,all my previous bbills are less than rs.1300…..n When i called the cutomer care (111 from vodafone mobile) they said u have crossed ur credit limit so plzz pay ur amount to activate ur outgoing service.
I requested her to mail me my bill details,,,buh she refused to do dat….

• The next morning my bill it was rs.4100…I went to the same Vodafone store again….n dat executive puneet was not present dat day….soo I spoke to other executive kartik….i asked him dat I want to see my bill details…he said as ur billing date is 15th so I cant generate ur bill before 15th….i explained him dat my bill is increasing every second, and I cant wait till 15th…dunnw wot amount it will reach by den….and I have to go out of town,,,my calls are also barred…so u kindly resolve the issue and tok to ur senior as what can b done coz m not going to pay dis huge amount widout even using it…..
Hearing this he said okii ill see ur bill details(which he was not able to do before) n told me dat all dis is ur gprs charges…u hv downloadedstuff from d internet…..

• I assured them i did not download anything, I don’t even have time for it,I am working full day in office, but they replied that their systems dont lie indirectly stating i m a fool to complain. I requested them to register a complain, so incase there is a mistake from their part it may get cleared. But they refused to take any such complains because their system indicated that i had downloaded stuff from the internet (and telling me their systems are flawless). Then they agreed to transfer my call to their senior representative, but after transfering the phone just rang for a long time but no reply from the senior.

• I don’t know what dey activated on my phone, as I never sued any web page aftr dat…..coz I am working in office, n full day I access internet from deir, I juz wanted to activate d groove thing to claim the free nokia Bluetooth headset…which I have not received even till now…..n now dey r even refusing dat d scheme with n97 was valid only till 31st august…and nowhere in the offer it is mentioned…..

• I am distressed with hutch now and despite being with HUTCH in POSTPAID for 3 Years and , now I cancelled the connection and switched over to other subscriber as my bill was increasing evry second ,without evn touching my mobile pone, and even aftr my calls were barred, so I juz had to switch off my number.
I really dunt understand if my credit limit is rs.2000,n evrytime dey keep track of ur bill, dat as sooon as u exceed ur credit limit they message u the same day n barred ur calls…but it didn’t happnd this time…..i got a call wen my bill reachd rs.3700;why are you cheating the customers?????????

• Rs.4700 * for one moth Is Realy Big Amount .i just cant pay it like dat.why should I pay for what I haven’t used.
Sir Please Kindly Take My Complaint as I am not going to pay unnecessary bills……and do the Needful

https://myvodafone.vodafone.in/NWSS-Project-context-root/NWSS.jsp?Circle=0002

I download bill month from the site & always have to do an exercise for atleast a week for the same this is horrible & if you call the customer care they no our site is running fine there must be some problem with your system.

I download bill month from the site & always have to do an exercise for atleast a week for the same this is horrible & if you call the customer care they no our site is running fine there must be some problem with your system.

VODAFONE SITE SUCKSSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!pEOPLE LISTENING!!!!!!!!PLEASE DONOT GET VODAFONE CONNECTION

Vadafone india site is always down.........What the hell are the people doing who has taken up this service....Its hell....If ever its up then It would be a surprise!!!!!!!Vadafone GUYS R U LISTENINGGGGGGGGG?????????? UR SITE SUCKSSSSSSSSSSSSSSSSSSSSSSSSSSSS.......USE PROPER AND EFFICIENT SERVERS TO HANDLE THE LOAD...........

Here yet another nightmare experience with Vodafone…… i dont understand what is all buzz about ZooZoo’s but customer service level is dropped to 0%. I was asked to be on hold for more than twenty minutes when i asked for a senior to talk. The whole problem started when i took a Add-on card for my exisiting number which i am using from five years. My billing mode is ECS. and i get hard copy of my bills to my mailing address which is there in thier records since 4 years. And from past two i am getting callls from multiple Vodafone reps asking for my address verification i requested them to come to my mailing address and get the needful done.. No body came to my home… ann today i am getting a message …. your number has been disconnected…. :)…. allright i called the CUSTOMER CARE…. spoke to Saif .. no help…. and spoke to lady named Supriya … gosh this girl is so unproffessional asking me to disconnect the services if i am not happy and asking me to use Airtel ??????????….
I dont understand where are we suppose to call if we have any problems with the services. And are they really making Vodafone simple as ZooZoo ads.... ? anyways i am planning to stop using Vodafone… i think people working there do not have trust on thier own products… Being loyal customer for Vodafone for more than 5 years Vodafone was NEVER HAPPY TO HELP… thankx vodafone…

hi
i am really very annoyed over my tries to get detailed bill for my mobile.
call centre has given me two options
1) to open site www.vodafone.in/myvodafone
and use login and password to check you vodafone detailed bill.

but in two days i could not open the site.
only once it opened and information of bill on site was not easy to find out and in the mean time site was again in its non operating mode.

2) i requested to send bill on my registered email id.but its 2nd day and i have not received the bill till the moment.

i want to know detail informaton of the person using mobile number: 09823171579

There is no option to speak to customer care executive when I call Vodafone Care in TN. This has been for the past 1 week. I asked the Vodafone store, they don't even reply when you ask. On asking further, they say that yes there is a temporary problem. If I want to enable some service, they say you have to call customer care only. And there is no option to speak to someone there. Has Vodafone gone nuts? Or have they laid off all their call center people?

vodafone live not working?????/ y?Y?Y?Y?Y?Y?Y?Y?

The vodafone india site never opens up. I usually pay bill online but only after trying to connect to the site www.vodafone.in a zillion times.

Are you people in Vodafone listning????????

I have taken a vodafone connection on 20th Feb, 2009 (Biggest mistake of my life). I have got my black berry services activated by paying Rs.6999 as annual rent. I have received a call on 9th March, 2009 that my accountlimit is exceeded as my current outstanding is Rs.1990 after adjusting Rs.6999/. I was shocked to hear it and asked her to check my bill. Then I have checked online bill (after great effort) and I found out that even after paying Rs.6999 annual charges for black berry I was charged monthly rental for blackberry of Rs.899/-. Then I written to customer care and also nodal officer. On 10Th March, they disconnected my services. I have called up customer care and informed him that bill is wrong. However he was not able to help me out and he simply told me that sir if you want to activate service please make payment. He told me that I understand that you have been billed excess and also it is very clear that there is excess billing but still you would have to make payment to activate services

Is this not some type of goondaism. You bill the customer whatever you want and then ask customer to make payment, after you make payment, we would reveserse extra charges. This is a clear loot.

I have never got so much frustrated in my life but today Was the day when I have realised that in 29 years of life I have made my first mistake by choosing vodafone. Please never select vodafone. Even after reading this if your buying vodafone then you are biggest fool

Regards

Amit Jain

What these Vodafone doing indian site is down for last 1 week ....

Vodafone is a criminal company. The logo dog is apparent to the culture of customer care staff. the abuse, threat, bark and abuse. I thought that this is an internation company but after getting connection no 982030xxxx in Mumbai I've got horrible experience with the call center supervisor. The company management know that they have appointed criminal outfits as supervisors. i've decided to get rid of the connection.
Beware of this company before getting connection. Company management can check the recording of the date 2-3-09, time 1AM to 2AM. This company not recommended.

Dear friends,
Umesh Dodamani is working in Vodofone Bangalore his number is :9731303006.
I want his company Address Please help me to finding his company address Because he left his home 1 year back only,
his is not taking care of his family (two childrens (one girl 6 years old and one boy 4 years old) and wife home maker).

We are register a Dover Harashment Case and Divi Act case from Mahila Mandal.
he is not ready to attend court also so police is taken arrest warranty on his and his Mother and Elder Brother his is working as a School Teacher near Dharwad

I REQUEST YOUR HIGHLY ESTEEMED OFFICE TO PLEASE LOOK INTO THE
MATTER,AND REPLY ME BACK APPROPIATELY.
REGARDS ,
Sudhir.I
9886625217

While the ads claim to be happy to help, we are all very unhappy with the servcies. I have this constant issue of call drop at my residence, they assured me after 2 months of technical feasibility that a new tower will be put up in Raheja Vihar, but I still have the problem, i just stopped complaining. Now the India website is down for more than a month. I wish someone wakes up and takes notice.

I see people have been complaining about online payment service not working.....even then vodafone has taken no action.........they suck...there is nothing called learning from complaints in their dictionary.

sucks...they r taking money without giving talktime...for rechg of 300 i got talktime of 31 paisa..these bloody mofs!!

Hello,

I am SUMAN BHARTI was using VODAFONE POST PAID No.-9899757541 ALONG WITH BLACKBERRY unlimited plan. My monthly Bill used to be in average Rs.5000

My wife also has post paid connection 9999896739 .

I had made first request on 3rd July 2008 in VODAFONE store in DAWARKA for problem in NETWORK.I have call drop problem and signal come to 0 , my flat is located on first floor.
I had to call back from where I used to get calls . above that I had to keep mu mobil in kitchen and when call used to come I had to run to balcony for signal.

After this I had made several calls to VODAFONE CUSTOMER care , Nothing was done.

I August i Spoke to SUPERVSIOR in Customer Care and he assure me that problem will be solved in48 hrs. But nothing was done.

I was assured till network problem is solved no one will ask for payment. I was assured but I was getting calls everyday.

Since My wife and my no. was POST PAID VODAFONE CONNECTION. I made compliants under my No. 9899757541.

In Sept. I was out from 4th to 16th and I had called customer care and told them I will be out and not to call me .I was shocked to know that VODAFONE and sent someone to collect money , I house my parents told this guy that we were out.

Again when I was back on 16th My phone was disconnected and I called VODAFONE and again They again gave me a REF. no. for my new compalint . This was 3rd REF. NO for SAME COMPLAINT OVER AND OVER AGAIN.

I at last gave up my post paid connection and BLACK BERRY SERVICE. paid all due amount and moved to prepaid service so that I save money.

Now again 20th I received call for my wifesNo. 9999896739 asking me to pay bill. I said to them there is NETWORK problem. But lady spoke to me in very rude manner. I said to her please check my comlaint history and come back to me, I said I am ready to pay money once you email me all my complaints details in my email is sumanbharti@yahoo.com

She said ok she will mail me and send someone to collect the money, which i confirmed.

Its not like I dont want to pay mere 1400 for my wife's connection. Its nothing about money. Its about SERVICE and how I was fooled my VODAFONE CUSTOMER CARE. I was harrased and eventually VODAFONE is looser and you have lost 1 good customer like me.

Lastly I like to just ask you, if you can't provide me service in my address how can you send someone to collect money without my knowledge.

Today there was a guy in my home asking for money and he spoke to my wife in ride way.

I would like to know about my complaints and what action was taken.

I JUST WANT TO REQUEST, WHY DON'T YOU SEND SOMEONE WITH VODAFONE CONNECTION TO MY ADDRESS AND GET PRACTICAL ASPECT OF MY PROBLEM.
MY BROTHER HAS AIRTEL CONNECTION AND HIS SIGNAL IS FULL I WOULD RATE AIRTEL AS 10/10 FOR SIGNAL IN MY HOUSE ATLEAST.

regards

SUMAN BHARTI

Since the day Hutch changed to Vodafone, the quality of service has gone down a big time. Whether its a network problem or customer service Vodafone is a big ZERO.
I would never ask anyone to take Vodafone connections.I think TRAi should cancel its registration.

hi am sheel just got fed up and mailed this to vodafone...lol though 2 share with you guys

hi am sheel ,and i have been using hutch now vodafone no since a long time , since those times when you used to charge 25 rs and give 2000 smses free ...from that it went to 100 for 2000 and later went to 100 rs for 1000 ...

agreed for Hutch wat we all say is lukhe ..though earning the most ,but Moto of hutch was empolyee ke bank balances bharo ..thoos thoos ke ..same time paublic ko luto ...!!

Now is that same the same Motto for Vodafone ,i have used vodafone in the Uk when i was there,but seem to be good ,but idhar india ke hava lag gai ? such a big company with so much of money ,still that lame excuse that on festival days ur shit server gets jamed ? ...this was Hutch ka excuse ( though not digestable as if had lots of money ,can replace with more servers so asto the customers can atleast enjoy their festivals ,xchaing txts to the near one and dear ones...BUT even after giving you 100 bugs for free everymonth ...watz the bloody point that i cant SMS anyone on a festival day ....?? still the lame excuse for vodafone ? server ?

am sure vodafone has lots of money ,coz when it can just buy a company in 19 millions .....so itne bhi bhikari nai ho gaye hai ke atleast use 19 thousand to solve this problem...

Yea but if the hutch ka moto and vodafone motto is the same i.e public ko luto and apni jeeb baro ..then never mind enjoy i dont mind donating you couple of ruppes against your salary enjoy ..!!!!

and ya even add also 2 rs to my donation ,free daaan to you guys for the SMS -National which has alwyas been charged on me since ages ,but i feel samed to come to your place fighting for 2 ruppes ,but as n wen now m mailing so though of teling you that if you think ppl are stupid they iant but say ppl like are not bhikaris so enjoy the 2 rs gift !! buy some sweets ,50 p walis 4

And ya its am not stupid to use this no.still its was an old no.and just waiting till i convey my new no of ther other Service prodiver i have alrleady ,,so after ...so no donation ..sorry !!!

This is reference to my call with Hyderabad call center with Ramesh, Srinath, Rahul (Supervisor), Ram Krishnan (Supervisor) on 24 Jun 208 from 2000 hrs to 2200 Hrs.

I am having Mobile no 9966822815 and it is my prepaid card. I am also using Vodafone post paid number 9820418497 which is my primary. I have recharged for Rs 550/- few days back for my prepaid. Today when I try to make a call, the voice messages says I do not have enough balance to make call. When I checked the balance it was showing minus Rs. 100 /-. I immediately called customer care and talk to Ramesh, since he did not find the solution he transferred to his supervisor Ram Krishnan. Ram Krishnan verified all my accounts patiently and concluded that I am having Rs 100 Positive amount. Also, He says i can make an outgoing call since the service is active. He also requested me to give me a call after verifying the same. With thanks, I disconnected my call and try to use the prepaid number to call other number. This time also I was having same problem. Again, I have contacted customer care, this time it was Srinath and he is also connected me to his supervisor Rahul. Rahul is looking impatience and not listening to me. He over took me, before I complete my sentence. He also went hot, when i tried to explain what I had talked to Ram Krishnan. He was also not accepting my complaint and he refuses to give contact details of nodal officers. Since I am using Hutch/Vodafone for almost 3 1/2 years, this is the first time for such a genuine complaint, the call center guy (Rahul) is refused to accept and become anger over me. It is sad that your "Happy to Help" is not working with this kind of customer treatment. If I am not getting justice, I will think to terminate all my Vodafone service and all publish this in all consumer forums. But I hope I will get the justice soon.

I went to the Vodafone gallary to deactivate my Sim, as the firend on whose name i took it was going out of town permanently. At the store, the Vodafone guy took an application written from me along with the payment of duely checked balance amount and added his signature and seal to it. He took it with himself and when i asked for having its xerox, he said we don have xerox machine here with us and be assured u'll have the services deactivated shortly.

The Sim card wasnt used for 3 continuous months and we thought it has been deactivated. we dint receive any calls from Vodafone regarding the bills as well.

In April, they called me up (on my alternative no. which I had to give while purchasing new Sim) and said the due amount has gone upto Rs 1500 and I need to pay it. Most important of all, the Sim was NOT deactivated!

I am not able to understand as to what the Vodafone does in the name of providing telephony services.

A week back I switched to Vodafone.
Everything was fine but suddenly one morning there was some problem with Vodafone sim card. It was not getting detected.
I got a replacement-it was very fast.
But for activation of this new sim card it taking a hell lot of time. Every time I call them (from land line) I get the answer that it will be activated in 1 hour. Now almost 48 hrs have passed and I eveven called the regional manager and again I got the same answer. It will be activated in 1 hour. I lost my temper and I shouted at that person. (Mr. Harshad). He has now assured me that new sim card will be activated in another 24 hours. I cant understand one thing if a new connection can be obtained within 1 hour and why is it taking more than 48 hrs to rectify a problem. And if they knew that it is going to take such a long time then why was I given that stupid answer that It will be done in 1 hour.

I cant understand why vodafone extend the facility of parallel connection to customers who have two connections? Their customer care says 'yes' but ask you to take two different connections. Let Vodafone think of parallel connection under a single Bill. What is the reaction?
KVS Prasad

down!
down !
down !
VODAFONE

COME WITH GOOD SPIRIT
COME WITH OFFERS

Is there anyway to take legal action against the irresponsible customer care executives of Vodafone in kolkata?
Everytime I make complain they just dont understand the real problem and makes false promises to look upon the matter.This happening from last week of April to till date i.e 9th May.Please help!

Now a days Vodafone is the worst service provider. Whenever I am talking with some other
person through my Vodafone no, every time very friquently getting cross connection. And whenever I informed to customer care, they are saying that nobody is complaining about cross connection, I am the first person is telling this problem to customer care. So they can do anything regarding this. Not only that, their network coverage is also very very pooooooooor...But really woundering that their cost is also same to other service provider for giving this type of poor service.

And last of all just I wanted to say that vodafone customer care peoples are also not at all experienced for handeling the customer problem properly...

Hi! Try this link - http://www.vodafone.in/Vodafone/main.aspx

Due to inefficient setup of Vodafone in India , I had requested them on their no. 9811098110 to disconect my no. which is 10 years old. Ihave also written them on mail but even 24 hrs after they have not been able to disconnect the line.

For Air & Rail booking services also , their site is not working. My current bill paid on 1st Dec. is shown outstanding till today, the 4rth Nov.